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HomeMy WebLinkAbout000647 Original Contract City of Port Angeles Record # 000647 AGREEMENT FOR PROFESSIONAL SERVICES BETWEEN THE CITY OF PORT ANGELES AND BDUB RELATIONS RELATING TO: Communications Plan for Advanced Metering Infrastructure System, Voluntary Peak Power Project and Time of Use Rates THIS AGREEMENT is made and entered into this 0�d day of !�- 2013, by and between THE CITY OF PORT ANGELES, a non-charter coAbity of the State of Washington, (hereinafter called the "CITY") and BDUB RELATIONS, a Washington Corporation authorized to do business in the state of Washington (hereinafter called the "CONSULTANT"). WHEREAS, the CITY desires professional services related to a Communications Plan for the Advanced Metering Infrastructure System, Voluntary Peak Power Project and Time of Use Rates for its electric utility; and WHEREAS, the CITY desires to engage the professional services and assistance of a qualified consulting firm to perform the scope of work as detailed in Exhibit A, and WHEREAS, the CONSULTANT represents that it is in full compliance with the statutes of the State of Washington for professional registration and/or other applicable requirements, and WHEREAS, the CONSULTANT represents that it has the background, experience, and ability to perform the required work in accordance with the standards of the profession, and WHEREAS, the CONSULTANT represents that it will provide qualified personnel and appropriate facilities necessary to accomplish the work; NOW, THEREFORE, in consideration of the above representations and the terms, conditions, covenants, and agreements set forth below, the parties hereto agree as follows: I SCOPE OF WORK The scope of professional services to be performed by the CONSULTANT shall be as detailed in the attached Exhibit A and shall include all services and material necessary to accomplish the work. The CITY may review the CONSULTANT'S work product, and if it is not satisfactory, the CONSULTANT shall make such changes as may be required by the CITY. Such changes shall not constitute "Extra Work" as related in Section XII of this Agreement. The CONSULTANT agrees that all services performed under this Agreement shall be in accordance with the standards of the profession and in compliance with applicable federal, state and local laws. The Scope of Work may be amended upon written approval of both parties. PW 4410 01 Professional Services Agreement Page 1 of 7 II OWNERSHIP OF DOCUMENTS Upon completion of the work, all documents, exhibits, photographic images, or other presentations of the work shall become the property of the CITY for use without restriction and without representation as to suitability for reuse by any other party unless specifically verified or adapted by the CONSULTANT. However, any alteration of the documents, by the City or by others acting through or on behalf of the City, will be at the City's sole risk. III DESIGNATION OF REPRESENTATIVES Each party shall designate its representatives in writing. The CONSULTANT'S representative shall be subject to the approval of the CITY. IV TIME OF PERFORMANCE The CONSULTANT may begin work upon execution of this Agreement by both parties and the duration of the Agreement shall extend through July 31, 2015. The work shall be completed in accordance with the schedule set forth in the attached Exhibit C. V PAYMENT The CITY shall pay the CONSULTANT as set forth in this section of the Agreement. Such payment shall be full compensation for work performed, services rendered, and all labor, materials, supplies, equipment and incidentals necessary to complete the work. A. Payment shall be on the basis of the CONSULTANT'S standard billing rates as set forth in Exhibit B multiplied by the actual hours worked, cost for actual labor, overhead and profit plus CONSULTANT'S direct non-salary reimbursable costs as set forth in the attached Exhibit B. B. The CONSULTANT shall submit invoices to the CITY per schedule in Exhibit B. Invoices shall detail the work, hours, employee name, and hourly rate; shall itemize with receipts and invoices the non-salary direct costs; shall indicate the specific task or activity in the Scope of Work to which the costs are related; and shall indicate the cumulative total for each task. C. The CITY shall review the invoices and make payment for the percentage of the project that has been completed less the amounts previously paid. D. The CONSULTANT invoices are due and payable within 30 days of receipt. In the event of a disputed billing, only the disputed portion will be withheld from payment. E. Final payment for the balance due to the CONSULTANT will be made after the completion of the work and acceptance by the CITY. F. Payment for "Extra Work" performed under Section XII of this Agreement shall be as agreed to by the parties in writing. PW 0410 01 Professional Services Agreement Page 2 of 7 Revised [05112106] VI MAXIMUM COMPENSATION Unless otherwise agreed to in writing by both parties, the CONSULTANT'S total compensation and reimbursement under this Agreement, including labor, direct non-salary reimbursable costs and outside services, shall not exceed the maximum sum of$24,002.25. The budget for each task is as set forth in the attached Exhibit B. VII INDEPENDENT CONTRACTOR STATUS The relation created by this Agreement is that of owner-independent contractor. The CONSULTANT is not an employee of the City and is not entitled to the benefits provided by the City to its employees. The CONSULTANT, as an independent contractor, has the authority to control and direct the performance of the services. The CONSULTANT shall assume full responsibility for payment of all Federal, State, and local taxes or contributions imposed or required, including, but not limited to, unemployment insurance, Social Security, and income tax. VIII EMPLOYMENT Employees of the CONSULTANT, while engaged in the performance of any work or services under this Agreement, shall be considered employees of the CONSULTANT only and not of the CITY, and claims that may arise under the Workman's Compensation Act on behalf of said employees while so engaged, and any and all claims made by a third party as a consequence of any negligent act or omission on the part of the CONSULTANT'S employees while so engaged, on any of the work or services provided to be rendered herein, shall be the sole obligation and responsibility of the CONSULTANT. In performing this Agreement, the CONSULTANT shall not employ or contract with any CITY employee without the City's written consent. IX NONDISCRIMINATION The CONSULTANT shall conduct its business in a manner, which assures fair, equal and non-discriminatory treatment of all persons, without respect to race, creed or national origin, or other legally protected classification and, in particular: A. The CONSULTANT shall maintain open hiring and employment practices and will welcome applications for employment in all positions, from qualified individuals who are members of minorities protected by federal equal opportunity/affirmative action requirements; and, B. The CONSULTANT shall comply with all requirements of applicable federal, state or local laws or regulations issued pursuant thereto, relating to the establishment of non discriminatory requirements in hiring and employment practices and assuring the service of all persons without discrimination as to any person's race, color, religion, sex, Vietnam era veteran status, disabled veteran condition, physical or mental handicap, or national origin. PW 0410 01 Professional Services Agreement Page 3 of 7 Revised [06112106] X SUBCONTRACTS A. The CONSULTANT shall not sublet or assign any of the work covered by this Agreement without the written consent of the CITY. B. In all solicitation either by competitive bidding or negotiation made by the CONSULTANT for work to be performed pursuant to a subcontract, including procurement of materials and equipment, each potential subconsultant or supplier shall be notified by the CONSULTANT of CONSULTANT'S obligations under this Agreement, including the nondiscrimination requirements. XI CHANGES IN WORK Other than changes directed by the CITY as set forth in Section I above, either party may request changes in the scope of work. Such changes shall not become part of this Agreement unless and until mutually agreed upon and incorporated herein by written amendments to this Agreement executed by both parties. XII EXTRA WORK The CITY may desire to have the CONSULTANT perform work or render services in connection with this project, in addition to the scope of work set forth in Exhibit A and minor revisions to satisfactorily completed work. Such work shall be considered as "Extra Work" and shall be addressed in a written supplement to this Agreement. The CITY shall not be responsible for paying for such extra work unless and until the written supplement is executed by both parties. XIII TERMINATION OF AGREEMENT A. The CITY may terminate this Agreement at any time upon not less than ten (14) days written notice to the CONSULTANT. Written notice will be by certified mail sent to the CONSULTANT'S designated representative at the address provided by the CONSULTANT. B. In the event this Agreement is terminated prior to the completion of the work, a final payment shall be made to the CONSULTANT, which, when added to any payments previously made, shall compensate the CONSULTANT for the percentage of work completed. C. in the event this Agreement is terminated prior to completion of the work, documents that are the property of the CITY pursuant to Section II above, shall be delivered to and received by the CITY prior to transmittal of final payment to the CONSULTANT. XIV INDEMNIFICATION/HOLD HARMLESS CONSULTANT shall defend, indemnify and hold the CITY, its officers, officials, employees and volunteers harmless from any and all claims, injuries, damages, losses or suits including attorney fees, arising out of or resulting from the negligent acts, errors or omissions of the CONSULTANT in performance of this Agreement, except for injuries and damages caused by the sole negligence of the CITY. PW 0410_01 Professional Services Agreement Page 4 of 7 Revised [05/12106] The CiTY agrees to indemnify the CONSULTANT from any claims, damages, losses, and costs, including, but not limited to, attorney's fees and litigation costs, arising out of claims by third parties for property damage and bodily injury, including death, caused solely by the negligence or willful misconduct of the CITY, CITY's employees, or agents in connection with the work performed under this Agreement. If the negligence or willful misconduct of both CONSULTANT and CITY (or a person identified above for whom each is liable) is a cause of such damage or injury, the loss, cost, or expense shall be shared between the CONSULTANT and the CITY in proportion to their relative degrees of negligence or willful misconduct and the right of indemnity shall apply for such proportion. Should a court of competent jurisdiction determine that this Agreement is subject to RCW 4.24.115, then, in the event of liability for damages arising out of bodily injury to persons or damages to property caused by or resulting from the concurrent negligence of the CONSULTANT, the CiTY, and the officers, officials, employees, and volunteers of either, the CONSULTANT'S liability hereunder shall be only to the extent of the CONSULTANT'S negligence. It is further specifically and expressly understood that the indemnification provided herein constitutes the CONSULTANT'S waiver of immunity under Industrial Insurance, Title 51 RCW, solely for the purposes of this indemnification. This waiver has been mutually negotiated by the parties. The provisions of this section shall survive the expiration or termination of this Agreement. However, the CONSULTANT expressly reserves its rights as a third person set forth in RCW 51.24.035. XV INSURANCE The CONSULTANT shall procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the CONSULTANT, its agents, representatives, employees or subcontractors. No Limitation. CONSULTANT'S maintenance of insurance as required by the agreement shall not be construed to limit the liability of the CONSULTANT to the coverage provided by such insurance, or otherwise limit the CITY'S recourse to any remedy available at law or in equity. Failure on the part of the CONSULTANT to maintain the insurance as required shall constitute a material breach of contract, up which the City may, after giving five business days notice to the CONSULTANT to correct the breach, immediately terminate the Agreement, or, at its discretion, procure or renew such insurance and pay any and all premiums in connection therewith, with any sum so expended to be repaid to the City on demand, or at the sole discretion of the City, offset against funds due the CONSULTANT from the City. A. Minimum Scope of Insurance CONSULTANT shall obtain insurance of the types described below; 1. Automobile Liability insurance covering all owned, non-owned, hired and leased vehicles. Coverage shall be written on Insurance Services Office (ISO) form CA 00 01 or a substitute PW 0410_01 Professional Services Agreement Page 5 of 7 Revised [05142106] form providing equivalent liability coverage. If necessary, the policy shall be endorsed to provide contractual liability coverage; and, 2. Commercial General Liability insurance shall be written on ISO occurrence form CG 00 01 and shall cover liability arising from premises, operations, independent contractors, and personal injury and advertising injury. The City shall be named as an insured under the CONSULTANT'S Commercial General Liability insurance policy with respect to the work performed for the City; and, 3. Workers' Compensation coverage as required by the Industrial Insurances laws of the State of Washington; and 4. Professional Liability insurance appropriate to the CONSULTANT'S profession. B. Minimum Amounts of Insurance CONSULTANT shall maintain the following insurance limits: 1. Automobile Liability insurance with a minimum combined single limit for bodily injury and property damage of$1 ,000,000 per accident. 2. Commercial General Liability insurance shall be written with limits no less than $1,000,000 each occurrence, $2,000,000 general aggregate. 3. Professional Liability insurance shall be written with limits no less than $1,000,000 per claim and $1,000,000 policy aggregate limit. C. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions for Automobile Liability, Professional Liability and Commercial General Liability insurance: 1. The CONSULTANT'S insurance coverage shall be primary insurance as respect the City. Any insurance, self-insurance, or insurance pool coverage maintained by the City shall be excess of the CONSULTANT'S insurance and shall not contribute with it. 2. The CONSULTANT shall provide the City and any additional insureds with written notice of any policy cancellation, within two business days of their receipt of such notice. 3. Any payment of deductible or self-insured retention shall be the sole responsibility of the CONSULTANT. 4. The CONSULTANT'S insurance shall contain a clause stating that coverage shall apply separately to each insured against whom claim is made or suit is brought, except with respects to the limits of the insurer's liability. PW 0410_01 Professional Services Agreement Page 6 of 7 Revised [05112106] E. Verif cation of Coverage CONSULTANT shall furnish the City with original certificates and a copy of the amendatory endorsements, including but not necessarily limited to the additional insured endorsement, evidencing the insurance requirements of the CONSULTANT before commencement of the work. XVI APPLICABLE LAIN This Agreement shall be construed and interpreted in accordance with the laws of the State of Washington, and in the event of dispute the venue of any litigation brought hereunder shall be Clallam County, XVII EXHIBITS AND SIGNATURES This Agreement, including its exhibits, constitutes the entire Agreement, supersedes all prior written or oral understandings, and may only be changed by a written amendment executed by both parties, The following exhibits are hereby made a part of this Agreement: Exhibit A- Scope of Work Exhibit B— Budget Costs Exhibit C - Schedule for the Work IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day and year first written above. CITY OF PORT ANGELES APP OVER AS TO FORM: DAN MCKEEN, CITY MANAGER WILLIAM E. BLOOR, Cl A RN-EY CONSULTANT .ATTEST: BETH WOOLLEY, bdub ations JASSA HURD, CITY LERK TITLE: PW 0410 01 Prafessianal services Agreement Page 7 of 7 Revised [0sJ12f08j Exhibit A - Scope of Work The City of Port Angeles has new information to share with constituents regarding its Advanced Metering Infrastructure system (AMI) and the Voluntary Peak Power Project (VPPP). Depending on the outcome of those initiatives, a Time of Use (TOU) rate plan could be implemented in late 2014 or early 2015. The City is committed to being an informative partner to residents and utility customers. Therefore, the goals for communicating about these projects are to: • Provide clear, accurate information in a form that answers common questions of customers and residents, • Make information easy to access for all stakeholders, • Give people opportunities to engage with City staff around these programs, • Ensure customer service staff have the tools to help inform citizens and answer questions about the updated information and impacts, • Ensure other city employees and leaders, including City Council, have updated information to support their interactions with citizens regarding these projects, and • Use a streamlined approach that minimizes cost and maximizes reach. In keeping with existing communications plans bdub relations will: • Update materials produced to introduce the AMI, VPPP and TOU programs, • Create new communications to present new information, • Support the City's efforts to engage the community directly through its billing system, customer service staff, website, Town Hall meetings, and • Integrate existing information and key messages about all projects into the updated and new materials. In mid-August (2013), the City will determine AMI system implementation next steps. The outreach process will begin as soon as the project's direction is decided. Town Hail meetings will be held in November to ensure the community is updated on the City's AMI plan. TOU communications activities will be guided by future decisions about the AMI system. Implementation activities In the spirit of Port Angeles' city government's ongoing efforts to be a trusted partner to its citizens, bdub relations makes the following recommendations for efficiently publicizing new information and engaging constituents about AMI, VPPP and TOU. A final list of activities will be provided once approved by the City. PHASE I; AMI and VPPP outreach 1. Groundwork. Interview appropriate City staff, review City-provided input documents and complete any needed research to ensure materials are accurate and reflect current information on related subjects (radio frequency transmissions, in particular). This will ideally be completed before starting work on materials, ensuring accurate information across projects and requiring less staff time in the document review process. 2. Update existing-project-specific documents regarding new timeframes and changes. a. AMI: AMI Overview, FAQs, Peak Demand/Rate Structure Overview b. VPPP: Overview, FAQs 3. Create new one- a e document regarding costs associated with the AMI system and new meters. 4. Create one-page website navigation and content guide containing tactics for making updated information easy for City website visitors to discover and access. To be implemented by City website staff. 5. Write_new text for the AMI ("New Meters" page) and VPPP web pages, containing the new information and project next steps. 6. Notify customers residents and stakeholders directl . a. Utility bill insert inviting to a Town Hall meeting b. Media ads and engagement re: Town Hall meeting c. Town Hall meeting presentation d. Utility bill insert informing customers re: City's decision to proceed/not proceed with final phase of AMI system implementation 7. Notify specific community stakeholder groups directl . a. VPPP volunteers via letter b. City staff via City's newsletter 8. Engage local media through a press release about AMI next steps and announcing the Town Hall Meeting. 9. Update City government with the latest information and support their efforts to provide accurate information to constituents. a. Utility Advisory Committee b. City Council c. Customer Service Representatives If the City decides in mid-August to postpone AMI implementation for a significant period of time, it will be necessary to complete most of the activities listed above (but in a different order than what's proposed in the schedule that follows this section). Existing document updates, such as project Overviews and FAQs, would not be necessary. PHASE II: TOU outreach 1. Update existinci Overview document that explains the rate system. 2. Create new informational materials a. FAQ page as second side to Overview b. Palm card for easy distribution of key information through utility billing center and other locations throughout Port Angeles 3. Write new text for the Utility web_page explaining the new rate system; link the "New Meters" page to the information. 4. Notify customers residents and stakeholders directl . a. Utility bili insert inviting to a Town Hall meeting AMI/VPPP&TOU Communications b. Media ads and engagement re: Town Hall meeting c. Town Hall meeting presentation 5. Engage local media through a press release about TOU and announcing the Town Hall Meeting. 6. Update City government with the latest information and support their efforts to provide accurate information to constituents. a. Utility Advisory Committee b. City Council c. Customer Service Representatives PHASE III: Obtaining feedback about AMI and VPPP To gage customer satisfaction and understand AM] and TOU rate impacts, bdub relations recommends surveying customers directly. The survey will be issued following installation of all new meters and after VPPP participants have had sufficient time to experience any possible effects of appliance adjustments related to the program--ideally within six months of AMI system completion (currently scheduled for 10/31/14). 1. Survey questionnaire that includes a section for VPPP participants in print and online formats distributed through; a. Utility bill insert b. City's website Exhibit B — Budget Costs To ensure a full program is offered to the City and its constituents, the following budget is based on a 10% reduction from our usual government/nonprofit rates. Invoices will reflect actual time expended for each deliverable up to/no more than the proposed cost. PIP 1� /I?[Jf7, ,S� <�4MIz° �1P .PP CH Interviews & document reviews by bdubF.... Groundwork relations to obtain needed information for $480.00 writing the described materials Town Hall Meetiw& Invitations Subtotal for deliverables = $3,770.00 ��Utlllty bill insert r 8�112x 11gl sidedrap,terpplate8 00 document __ _,.,,...._..u......e.,, .,,..._:,.....,,�.......wb....,eeea..,...,_-5.......iaS.+.,_.,�.,,..,.,..,........,...;,,;5,:.... ...-..........µ.».,.,,,...,,,.,.:�..w'M..»-...,«a..- ,,, _ �_ Peninsula Daily News print ad Camera ready artwork, including text, for $1056.00� /page full color ad One eye cgtching text statement from :Peninsula Da�fy News online ad $60 QO City's website KONP Radio announcement public service Text for one 30-second radio spot $120.00 Ol pentad orn°MetroNet'web pane .... µText and final artwork forv,static ad .. Town Hall Meeting Presentation PowerPoint and associated notes for Citv $800.00 _.�.._._ AMI/VPPP&TOU Communications staff presenter .._ ___ m...,.._.. _w. .__. Media Engagement Subtotal for deliverables. ......:m._.._.�..._�.�,,,� = $300.00 _.___ ____.__.__.-._._ ..... ____...__._ ________._.___._ .,._-.._._-_. ..-...._....._._.._..___ News Release announcing AMI next Text only steps and upcoming Town Hall $300.00 meetings AMl Documents: U dates & New ` Subtotal for deliverables` '$2 83175 Overview status u date onl 8-112 x 11", double-sided document $717.7 FAQs status update onli . :8-1 2 x 11", double-sided document 717.75 Peak Demand Overview (status 8-112 x 11", single-sided document $479.25 update on ) Cost Overview f 8 112 x <11", sir le sided document, $738:00 Cid staff newsletter article Text ons $180.00 VPPP Documents: Updates & New Subtotal for deliverables $1,495.50 Overv�ewstatusupdate onl 8 112 x 11° double sided document .x _ _ _ _.._. .,. .. . .. w .. FAQs (status update ons „8-112 x 11 double-sided document $657.75 Letter to UPPP volunteers:,. Single-sided, text ons .$180,,00 Website _ Subtotal forAeliverables -$900-00, One-page..document outlining tactics for Access & content guide helping visitors navigate from City home $240.00 _ pale #o AMI & VPPP information ��.w�_._,._ Update AM:I; i Letter to participants„ � � Text onl w, ._. M_.. 180.00 Update VPPP web page _ Add new information dafes $180.00 TOTAL BUDGET PHASE I � w_. _._..___.,_ ..... _.. ._w __.,.._........mM_ $14,018.75 PHASE 11 TOU Outreach Townz Halle Meetin & Invitatiions Subtotal for deliverables .�....�._�...n.�...�.�.__.__._... :.�:. ;.,,�._ $4,7;:26.25 Utility bill insert 8-112 x 11", double-sided in-template $1,094.25 document Camera ready q_prkj including text, for $1056.00 l?enlrisuia Daily Newsprint ad , If r a e fU colo ad x y> Peninsula Daily News online ad One eye-catching text statement from Which visitors can link to the City's website NR, di public,serie+; �.' � anrid ncemeent ;r y T�Xt for one 30-second radio spot $120.00 OI den ad on MetroNet web pale Text and final artwork for static ad $996.00 PowerPoint and a�socipted noted r Cit ' To�N ;,Hail 1L/eeting Preser]tat�on 3 w ' y Z x eater � � r Media Eng eTpnt :.. .... w ::Subtotal for deliiverables $30 00 News Release to announce Town Text only Hall meeting, introduce TOU $300.00 OU Documents Subtotal for deliverables $1,923 00 _ gOverview�and FAQs mrw . .mmµ :m '8 112 x 11" double sided document Palm card Hand-sized, double sided info piece in $888.75 _......._.____.,,___.__..__.._..__...... existing tem late 1lllebsite Subtotal for deliverables $360 U#il�ty gage TOU section Text;�xpia�ning TOU rates and hoW to, k mangy e �Ib a$36 0: Stakeholder Updates---.&S u port Subtotal, or deliverables:= $2 UAC presentation PowerPoint and facilitated telephone conference ;City CouJ�cii presentation ( �' PowerPoint and asso`c�ated no#es fob Clty , staff risen"ter basedoni.UAC' reseritation 400 00 1 to 2-hour workshop on answering customer questions and concerns re: CSR workshop updated AMI & VPPP information. $$00.00 Includes interactive exereses. Travel µ Miliage,andferry passa e. estimated S120.00, ,m.- _ .......x_ ` TOTAL BUDGET PHASE II m_ v., , w _..._,,...._, _.m.._ $8,625 25 ..,, , AMi1VPPP&TOU Communications a' PH;oSEll'Ij: E OBTAINING FEEbBACK Utility bill insert (survey) 8-112 x 11", double-sided survey in 974.2 5 template Online survey -. ,;N SaieSsuruey uploaded and<Ilnke� to City's $180:..00 website TOTAL, BiJDGfT PHASE III $1,154 25 NOTAL PROJECT PHASES 1 Ili $24,00.2.25 These costs are based on a streamlined process and the following assumptions: • Two text editing rounds maximum for each deliverable prior to layout in its designed format • Two editing rounds maximum for each deliverable after the text is placed in its designed format(for typos or other small edits only) • No design changes to the existing document templates The following expenses are not included in the budget provided above: • Printing • Purchase of advertising space o PDN print or online o Oiypen/MetroNet page o KONP PSNs • Purchase of stock photography or other images for use in the materials Exhibit C — Schedule The following schedule is based on the AMI System Phase IA & II Implementation Plan Update (dated 7128113) and the City's goal to update residents on the project's status via Town Hall meetings in November, 2013. The table offers two possible scenarios based on the date by which the City makes key decisions impacting the AMI Implementation Plan. The communications plan and schedule ensures City officials are prepared to assist the public. In both options, updated documents will be available to stakeholders to reinforce the information presented in-person. PHASE I: AMI and VPPP Outreach Schedule Sr �' r F s AMI Project direction City and vendor decide next by by ste s 8130113 9127113 Groundwork< Information download (bdub _ _ rel�tiohs Within 1 week utility,bifl inserfi�..Town Hall Meeting invitation Final artwork due to billing vendor 9120' 9120'" AMIIVPPP&TOU Communications AMI document u dates Overview, FAQs Peak Demand ' p 9113113 10/11/13 COostO erview�stted�.�.,... .__._...._...__ ....._...._._..._w__ AMI new documents/outreach akehoI er 9113113 letters 10/11/13 VPPP documents updates Overview FAQs 9113113 10/11/13 VPPP outreach Letter to volunteers ready to mail 9113113 10/11/13 1Nebs�te wide ,.�w. Nav ation and content. uide 911311.3 10/11/13 AMI web page update New text and document 9113113 10/11/13 _ downloads (as above) �"VPPP web a e u_ date s New text and document p g p 9113/1<3 1011111"3 1,;downloads above _� Daily N_ ads Invitation to ��..w... .�.�....µ.M,_... W�ry Daily,News, nntT .�. -�v��.--�.�--�.._.. .....�. Peninsula Town Hall meetings 10/22/13 10/29/13 Peninsula Dail News,;oniin ad Invitation to�fTown Haff m_eetm s 10/28113 1115113 _ KONP Radio PSA invitation to Town Hall meetings 10/28/13 1115113 {�Iy aen adwon -Metrotpa a "`" lnv►fatian fa Town<HalI meetings X10128113 1115113 -- _. ... .._ __ 10/28/13 �� 1.115113 News release Announce Town Hall meeting and new AMI information µ m._ Tow rt Hall gs Meetin �� '. .: W PowerPoint prese�tatron 1111211.3 11119113"h AMI, VPPP & communication UAC presentation plan update depending on project 1114114 3111114 status r AI11 �1/PPP & comrun�cat!on � City Council presentation ,� � � 1 311811=4� Ian`` 1z 112 /14s CSR workshop Helping customers re.- VPPP e:VPPP update 1121114 3118114 Cat Sta#f newsletter article 317114,- Utility � Y_.w AM ._w� :, 317114 3118114" tility bill insert re. City's If NOT approved on 2128114 3120114* NIA decision to roceed/not proceed a "-- p p If APPROVED on 5130/14 NIA _ 6120114 Utility bill insert to recruit VPPP participants Final artwork due to billing vendor 31201143120114* etfer to ex�stingsandpnew VPPP �,'Explarn protect, benefits and 511114 511114 artic�pant � ire uirelner�"ts , VPPP website a .__�.-_.�.w,,..•,.a.,..w,_ .�_..-�wu,,,�.,,..M.,_.. _ .. . te J 511114 511114 *Due date for utility bill inserts are estimated ���" � ���""��"�"_.�""m"`-_""""" This schedule assumes a streamlined review process by City personnel and by bdub relations once the City's feedback is received. PHASE II: TOU Outreach Schedule Utility bill insert dawn ball 2,morihs before j ;' r x r 'Meet�n ir�vitat�criInafxartwork dFUe e to vender r ing Update Overview and create .�..m TOU document update TBD FAQ page TOU outreach document= Create palm card for distribution TBD n � AMIIVPPP&TOU Communications i r w.w In bi1llnc center; other locales and how to manatee uT^'.W G._�,M. :_. .e..._ n._.._..._.�..,, .. ._,. Utility website page update Create section about TOU rates TBD eninsuia ❑a�I�rNew print ads _w Invitation to own::: a11 meetrngs µ m TBD . m ._� . Peninsula Daily News: online ad Invitation to Town Hall meetings__ TBD KQNP Radio pA 1nvltafronyttTown Hall rneetingsm,._,.�Ww:_:m TBD OI en ad on MetroNet page Yp _ p Invitation #o Town Hall meetings TBD News ease Ani�ounoe Town Ha!! meeting and neuv AMI rnformatlof TBDf ' UAC presentation AMi, VPPP & communication w gy 1111114 C>ItyCottwc�l pr sentt>lon '' RAMI, yPgP & omrxturnca ��� � r 6�� lQn f r Calanu�date F `S By 111111Y4 CSR workshop Helping customers re; AMI & By 1111114 VPPP update Town Hal I,Meetings PowerRolnt presentation PHASE III: Schedule for Obtaining Feedback about AMI and VPPP U .:�_ __ rtsury �.._,..� elit bill insee r --Final artwork due to billing vendor 1212114' 12120114` Online surr►ae Ff z Upfoa¢ed and linked to Citys AMI/VPPP&TOU Communications