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HomeMy WebLinkAbout000509 Original ContractProject Name: Active Directory Domain Services Planning. Desian. and Deployment Contractor: Rick J. Dunn DESCRIPTION OF WORK You are ordered to perform the following described work upon receipt of an approved copy of this Change Order: Continuation of Capital Project IT03 -09, Active Directory Domain Services Deployment, with additional time and travel expenses not to exceed $40,250.00 in total billable project hours and activities. Cities responsibilities are: Customer will provide subject matter experts in any applications that may be necessary to connect to AD DS. These experts will provide the project team with authentication and migration plans. Contractor's responsibilities are: Seller will complete the entire project in a timely and professional manner as specified in this Agreement and to the satisfaction of the Customer. Provision of project documentation and closeout procedures This is a no cost change to the contract with affect to working days. Such work will be compensated by: check one or more of the following as applicable x] Increase or Decrease in bid items; Force Account; x Negotiated Price The described work affects the existing contract items and /or adds and /or deletes bid items as follows: ORIGINAL CURRENT EST NET CHANGE TOTAL CHANGE ORDERS, EST CONTRACT AFTER CONTRACT CONTRACT THIS CHANGE ORDER INCLUDING THIS ONE THIS CHANGE ORDER 35,000 00 1 35,000.00 1 Amount with applicable sales tax included All work, materials and measurements to be in accordance with the provisions of the original contract and /or the standard specifications and special provisions for the type of construction involved. The payments and /or additional time specified and agreed to in this order include every claim by the Contractor for any extra payment or extension of time with respect to the work described herein, including delays to the overall project. APPROVED BY: CONTRACTOR FINANCE DIRECTOR/CFO CITY MANAGER CONTRACT CHANGE ORDER (CCO) NO. 1 $5,250 00 1 V,SIGNATURE: 1 $5,250 00 Project No. IT03 -09 Date: 10/30/2012 000509 1 40,250 00* 1 DATE: I old/ 2_1_ 1 It Z- Zc�IZ 1 0. Page 1 of 1 City of Port Angeles Record #000509 Statement of Work City of Port Angeles Active Directory Domain Services Planning Design Deployment Rick Dunn Version 2.0 August 8 2012 TABLE OF CONTENTS PROJECT DESCRIPTION 3 PROJECT SCOPE 3 PRE PLANNING DOCUMENTATION REQUEST 3 PROJECT KICK -OFF MEETING 4 PLANNING SESSION 4 DESIGN 4 AD DS ARCHITECTURE AND ADMINISTRATIVE MODEL WORKSHOPS 5 AD DS MIGRATION PLANNING WORKSHOP 5 DEPLOY 6 MIGRATION TESTING 6 PRODUCTION MIGRATIONS 6 DECOMMISSIONING 6 PROJECT MANAGEMENT 7 PROJECT ASSUMPTIONS 7 CUSTOMER RESPONSIBILITIES 8 OUT OF SCOPE 8 ITEM(S) PROVIDED TO CUSTOMER 9 PROJECT SCHEDULING 9 PROFESSIONAL SERVICES FEES 9 CONSULTANT FEES 10 EXPENSES 11 CUSTOMER DESIGNATED LOCATIONS 11 PROJECT SPECIFIC TERMS 11 AGREEMENT TERMS AND CONDITIONS 12 CONTACT PERSON(S) 12 PAYMENT TERMS 12 EXPIRATION AND TERMINATION 12 CHANGE ORDERS 12 MISCELLANEOUS AND SIGNATURES 15 CUSTOMER DESIGNATED LOCATIONS 16 Page 2 This Agreement is made and entered into this (DATE) August 21s 2012 by and between the undersigned, Rick Dunn, a sole properitor( doing business at ADDRESS "Seller and City of Port Angeles "Customer PROJECT DESCRIPTION PROJECT SCOPE PLANNING APPROACH In order to ensure a successful project, Seller will follow proven methodology that focuses on envisioning, planning, design, and deploy phases. During these phases, Seller will work with Customer in order to ensure through communication with Customer team in order to complete the project. Customer will provide a `point' person who has knowledge of Customer systems and setup in order to provide input to the planning and design efforts. The workshops described in this document will facilitate direct communication between Seller and the Customer staff, preparing Customer to more effectively participate in the implementation of Microsoft AD DS. Techniques include a combination of formal presentation and less structured discussions that allow Customer staff to learn about the technologies specific to the Customer deployment requirements. The design workshops will discuss the technology overview, best practices and design elements specific to the Customer environment. PRE PLANNING DOCUMENTATION REQUEST Seller needs to review the Customer documentation of its current environment prior to the workshop activity. Upon the receipt of a signed Agreement, Seller will work with Customer to obtain this documentation that will prepare Seller for the Design Workshops. This documentation will be reviewed prior to the commencement of the Kick -Off Meeting. The Current State Document Request List includes: Domain Environment, Directory Services environment, Messaging environment, Network Environment, User Population, Service Levels and Administration. Page 3 PROJECT KICK -OFF MEETING Seller will begin with a Project Kick -off Meeting with the core Customer project team. This meeting will help define the business objectives, drivers, overall design objectives and finalize the project's scope. This meeting should occur at least one week prior to the onsite design and planning activities in order to give the teams the opportunity to prepare. Topics for this meeting include: Review of company and project vision Outline of primary goals, objectives, and project requirements Review of Company Physical Profile and Organization structure including special requirements for a location of business unit Review Current State Documents Establish of Project Management protocol Establish of roles and project schedule PLANNING SESSION The first day of onsite design and planning will include a session to clarify and review the gathered current state information. The requirements for the new environment will also be outlined during this session. This session will include: Review and clarification of questions on the Current State environment. Determine, review, and prioritize requirements for users, directories, security, coexistence, migration process, and monitoring and maintenance activities. DESIGN The design workshops described in this document will facilitate direct communication between Seller and the Customer staff, preparing Customer to more effectively participate in the implementation of AD DS. Techniques include a combination of formal presentation and less structured discussions that allow Customer staff to learn about the technologies specific to the Customer deployment requirements. The design workshops will discuss the technology overview, best practices and design elements specific to the Customer environment. Page 4 AD DS ARCHITECTURE AND ADMINISTRATIVE MODEL WORKSHOPS The Active Directory Domain Services (AD DS) Design Workshop will cover the following topics with respect to the new target AD DS environment: Architecture Design Current State and Requirements Review Forest and Domain Architecture Name Resolution and Network Services Sites and Services Architecture Operations Master Roles and Domain Controllers Backup and Restore Administrative Design Account Model Group Model Delegation of Administration Group Policy Model Design AD DS MIGRATION PLANNING WORKSHOP The AD DS Coexistence and Migration Planning Workshop is a critical component in designing a comprehensive migration plan that minimizes user disruption and process changes during the production migration phase.. The AD DS Coexistence and Migration Planning Workshop will cover the following topics: Migration Approaches Network Services Integration Domain Upgrade Strategy Domain Migration Strategy Data Migration Strategy Applications and Services Migration Strategy Tools Selection Deployment Planning Pre Requisites Communication Plan Environment Build Coexistence Testing User Migration Process Workstation Migrations Process Project Milestones and Timeline Page 5 Seller recommends the use of Ouest NDS Migration Software (purchased separately by Customer) to facilitate the migration process, improve the efficiency of the process, and reduce and improve the process of remediation of errors in the migration process. DEPLOY ENVIRONMENT BUILD During this phase, the target environment is built based on the decisions in AD DS Design Workshop. In addition, any supporting infrastructure required for the migration, as determined in the AD DS Coexistence and Migration Planning Workshop is built and configured. Finally, any configuration changes required for the source and target environments to coexist are implemented. MIGRATION TESTING Migration testing is a critical component in validating that the migration plan minimizes user disruption and process changes during the production migration phase. Testing is vital to confirm that individual aspects of the migration process are completed correctly and function as expected during the migration itself and once in the target environment. During the AD DS Coexistence and Migration workshop, specific functionality and use cases are typically identified that require specific testing. Together with the Customer, Seller with will build test cases and scripts for each identified item, and then validate them during this phase. The results of this phase will determine if changes are needed to either the source or target environments, or if the migration process itself needs to be altered. The AD DS Coexistence and Migration Plan will be updated as necessary. PRODUCTION MIGRATIONS This phase begins with a pilot migration. The pilot migration is limited in scope to minimize potential impact, but larger than any test migrations in order to validate the migration process on a larger scale, similar to what is planned for production migrations. The results of this pilot migration will determine if changes are needed to either the source or target environments, or if the migration process itself needs to be altered. The AD DS Coexistence and Migration Plan will be updated as necessary. DECOMMISSIONING During this phase of the project, coexistence configuration items and migration tools are removed and cleaned up from the environment. Full decommissioning of the source environment(s) can only occur if all dependencies are removed. The feasibility of decommissioning will be determined during the AD DS Coexistence and Migration Planning Workshop. Page 6 PROJECT MANAGEMENT Seller will assign a project manager to coordinate: Kickoff Meeting. Review Agreement including project objectives and schedule; logistics; identify and confirm project participants; and discuss project prerequisites. Project Schedule or Plan. A project schedule that details the schedule and resources assigned to the project. Weekly Status Meetings and Reports. Status meetings will be conducted on a weekly basis. During these meetings, the Seller and Customer will discuss action items, tasks, completed tasks outstanding, issues and conduct a budget review. Change Management. When a change to a project occurs, the Seller's project change control process will be utilized. Project Closure Meeting. The project team will meet to recap the project activities, provide required documentation, discuss any next steps, and formally close the project. Customer may withhold Seller's final payment until the Project is closed to the satisfaction of the Customer. PROJECT ASSUMPTIONS 1. Unless otherwise specified, this project is limited to the investigation or enumeration of a single AD DS Forest comprised of three or fewer domains. All domain controllers will reside in the United States. 2. Some services may be performed at a location other than the Customer location (or another location designated by the Customer). When services are performed at the Customer location (or another location designated by the Customer), the Customer will provide adequate, co- located workspace for the engagement personnel (both Seller personnel and Customer personnel) with appropriate system access. Seller recommends keeping these personnel separate from support teams and those performing daily operations. When services are performed at the Customer location (or another location designated by the Customer), the site will be secure. Seller is not responsible for lost or stolen equipment. 3. Customer will provide network connectivity, Internet access, and telephone service. 4. All Change Orders will be provided in a timely fashion either by U.S. Mail, e-mail, personal delivery, or facsimile transmission to Seller's contact person. 5. If specified in the "Description/Scope of Services" section above, initial support services related to the services that are the subject of this Agreement will be available as specified in that section. Seller will invoice the Customer for the time Seller performs this support, calculated using the rates specified in the "Professional Services Fees" section below (in the increments specified therein). 6. Customer will provide subject matter experts in any applications that may be necessary to connect to AD DS. These experts will provide the project team with authentication and migration plans. Seller will NOT design any application migration procedures. Seller will complete the entire project in a timely and professional manner as specified in this Agreement and to the satisfaction of the Customer. Page 7 CUSTOMER RESPONSIBILITIES 1. Communicate all material project matters to Seller's contact person. 2. Provide at least one qualified technical person with system administration responsibilities for the duration of the project. 3. Provide qualified personnel at Customer location (or any other location designated by Customer where services are to be provided) to support existing equipment for the duration of the project. 4. Provide other full -time, qualified, knowledgeable personnel who will perform obligations under this Agreement; make timely decisions necessary to move performance of the services forward; participate in this project to the extent reasonably requested by Seller; and reasonably assist Seller with its performance of the services. 5. Provide Seller's personnel with appropriate levels of access and privilege to systems and information necessary for Seller's performance of the services. 6. If virtualization is to be used, configuration of virtual machines. 7. Configuration of central storage (e.g. SAN) and provisioning of LUNs OUT OF SCOPE Specific tasks outside this Agreement include, but are not limited to: 1. Installing and configuring antivirus on the Microsoft Servers. Customer is responsible for the antivirus solution and will ensure that the servers are protected after the operating system is installed. 2. Staging of the physical servers to be used in this engagement. This includes racking as well as implementing the base operating system and network configuration. 3. Acquisition of the required hardware and software for this project, including servers and software. Seller can assist with sourcing these materials upon request; however, Customer is ultimately responsible for the hardware and software for this project. 4. Any formal training. Seller will not be conducting formal training; however, communication is integral to the Seller approach throughout the execution of its methodology. 5. End user and administrator process documentation. End user documentation and administrator process documentation will change the project scope, and so a change request will be required if documentation is required. 6. Backup /disaster recovery. Seller will not develop a backup /disaster recovery plan for the Hyper -V or Virtual Machine Manager implementation as a part of this engagement. 7. Configuration of centralized storage. SAN and/or other centralized storage configuration is the responsibility of Customer. Services not specified in this Agreement are considered out of scope and will be addressed with a separate Agreement or Change Order. Page 8 ITEM(S) PROVIDED TO CUSTOMER The following will be provided to Customer by the completion of this project. Table 1 Items(s) Provided to Customer Item AD DS Design Item AD DS Migration Planning Design Description PROJECT SCHEDULING Description Design documentation that defines the AD DS Architectural design and administrative model Final design document that includes: Migration planning design Migration strategy and approach Dependencies and coexistence design Customer and Seller, who will jointly manage this project, and will develop a schedule "September 5 October 30 2012 Any dates, deadlines, timelines or schedules contained in the Anticipated Schedule, in this Agreement or otherwise, are estimates only, and the Parties will not rely on them for purposes other than initial planning. PROFESSIONAL SERVICES FEES Fees will be calculated on a TIME AND MATERIALS basis. Format PDF ,Format PDF The total fees due and payable under this Agreement "Total Fees include both fees for Seller personnel's time "Consultant Fees and any other related costs and fees specified in the Expenses section "Seller Expenses Unless otherwise specified herein, taxes will be invoiced but are not included in any numbers or calculations provided in this Agreement. Customer will be invoiced every two weeks throughout the project duration for consulting hours and expenses incurred the previous two weeks. A final invoice will be delivered after the project close meeting for the remaining consulting fees and expenses still outstanding. Page 9 CONSULTANT FEES The invoice amount of Consultant Fees will equal the hours actually worked "Consultant Hours times the rate applicable for the Seller "Hourly Rate (see Table 2 below). The Total Estimated Consultant Fees of $25,000 is merely an estimate and does not represent a fixed fee. Neither the Estimated Consultant Hours of 250 nor the Estimated Consultant Fees are intended to limit the bounds of what may be requested or required for performance of the Services. But the maximum compensation due to the Seller, absent a written amendment to this Agreement, is Table 2 Project Fees Consultant Function Onsite' Senior Engineer Planning, Design, and $100 Deployment, Project Management Consultant Senior Engineer Function Remote Hourly Rate wawager- Deployment, Project Management $100 Page 10 When Services are performed at any Customer Designated Location(s) (as defined below), time will be measured in one (1) hour increments. When Services are performed remotely, time will be calculated in one (1) hour increments with a minimum of one (1) hour each day. Upon 30 days written notice to Customer, Seller may adjust the rates above, provided that the rates will remain fixed for at least six (6) months after the Agreement Effective Date and then again for at least six (6) months after any subsequent adjustment. The rates above only apply to Services specified in this Agreement as it may be amended by one or more Change Order(s). EXPENSES Seller will invoice Customer at fixed rate of $200 per day when onsite at Customer's location. This rate includes lodging, mileage, meals, tolls, parking, and any related miscellaneous expenses. Upon execution of this Agreement, travel will be scheduled to occur no less than two (2) weeks after the date of Customer's request for travel. Should Customer request that travel be expedited, Customer will be billed for any additional travel and expense costs that apply. CUSTOMER- DESIGNATED LOCATIONS Seller will provide services benefiting the locations specified on the attached Exhibit ("Customer Designated Locations PROJECT SPECIFIC TERMS 1. Customer is responsible for providing all physical and communications access, privileges, environmental conditions, properly functioning hardware and software, qualified personnel, project details, material information, decisions /directions, and personnel and stakeholder interviews that are reasonably necessary to assist and accommodate Seller's performance of the services "Customer Components 2. Seller is not responsible for delays in performance directly caused by the unavailability of the Customer components and will have the right to invoice Customer, with prior written notice, for time Seller personnel is thereby idled or to reassign Seller personnel to work unrelated to this Agreement and the services hereunder. 3. Customer will provide in advance and in writing, and Seller will follow, all applicable Customer safety and security rules and procedures. 4. Customer will secure and maintain the confidentiality of all Seller personnel information. 5. When services are performed at a Customer Designated Location, the site will be secure; Seller is not responsible for lost or stolen equipment. 6. This Agreement can be terminated by either party without cause upon at least fourteen (14) days' advance written notice. Page 11 AGREEMENT TERMS AND CONDITIONS PAYMENT TERMS Except as otherwise agreed by the parties, Customer will pay invoices containing amounts authorized by this Agreement within thirty (30) days of receipt. Any objections to an invoice must be made to the Seller Contact Person within fifteen (15) days after the invoice date. EXPIRATION AND TERMINATION This Agreement expires and will be of no force or effect unless it is signed by Customer, transferred in its entirety to Seller so that it is received within thirty (30) days from the date written on its cover page, and then signed by Seller, except as otherwise agreed by Seller. CHANGE ORDERS This Agreement may be modified or amended only in a writing and signed by both Customer and Seller "Change Order Each Change Order will be of no force or effect until signed by Customer, transferred in its entirety to Seller so that it is received within thirty (30) days from the date on its cover page and then signed by Seller, except as otherwise agreed by Seller. In the event of a conflict between the terms and conditions set forth in a fully- executed Change Order and those set forth in this Agreement or a prior fully- executed Change Order, the terms and conditions of the most recent fully- executed Change Order shall prevail. Independent Contractor The relation created by this Agreement is that of owner independent contractor. The Seller is not an employee of the City and is not entitled to the benefits provided by the City to its employees. The Seller, as an independent contractor, has the authority to control and direct the performance of within the Scope of Work. The Seller shall assume full responsibility for payment of all Federal, State, and local taxes or contributions imposed or required, including, but not limited to, unemployment insurance, Social Security, and income tax. EMPLOYMENT Employees of the Seller, while engaged in the performance of any work or services under this Agreement, shall be considered employees of the Seller only and not of the City, and claims that may arise under the Workman's Compensation Act on behalf of said employees while so engaged, and any and all claims made by a third party as a consequence of any negligent act or omission on the part of the Seller's employees while so engaged, on any of the work or services provided to be Page 12 rendered herein, shall be the sole obligation and responsibility of the Seller In performing this Agreement, the Seller shall not employ or contract with any City employee without the City's written consent. NONDISCRIMINATION The Seller shall conduct its business in a manner, which assures fair, equal and non- discriminatory treatment of all persons, without respect to race, creed or national origin, or other legally protected classification and, in particular: A. The Seller shall maintain open hiring and employment practices and will welcome applications for employment in all positions, from qualified individuals who are members of minorities protected by federal equal opportunity /affirmative action requirements; and, B. The Seller shall comply with all requirements of applicable federal, state or local laws or regulations issued pursuant thereto, relating to the establishment of non discriminatory requirements in hiring and employment practices and assuring the service of all persons without discrimination as to any person's race, color, religion, sex, Vietnam era veteran status, disabled veteran condition, physical or mental handicap, or national origin. INDEMNIFICATION /HOLD HARMLESS Seller shall defend, indemnify and hold the City, its officers, officials, employees and volunteers harmless from any and all claims, injuries, damages, losses or suits including attorney fees, arising out of or resulting from the acts, errors or omissions of the Seller in performance of this Agreement, except for injuries and damages caused by the sole negligence of the City. Should a court of competent jurisdiction determine that this Agreement is subject to RCW 4.24.115, then, in the event of liability for damages arising out of bodily injury to persons or damages to property caused by or resulting from the concurrent negligence of the Seller and the City, its officers, officials, employees, and volunteers, the Seller's liability hereunder shall be only to the extent of the Seller's negligence. It is further specifically and expressly understood that the indemnification provided herein constitutes the Seller's waiver of immunity under Industrial Insurance, Title 51 RCW, solely for the purposes of this indemnification. This waiver has been mutually negotiated by the parties. The provisions of this section shall survive the expiration or termination of this Agreement. INSURANCE The Seller shall procure and maintain for the duration of the Agreement, auto insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Seller, its agents, representatives, employees or subcontractors. No Limitation. Seller's maintenance of insurance as required by the agreement shall not be construed to limit the liability of the Seller to the coverage provided by such insurance, or otherwise limit the City's recourse to any remedy available at law or in equity. Automobile Liability insurance will cover all owned, non owned, hired and leased vehicles. Page 13 Coverage shall be written on Insurance Services Office (ISO) form CA 00 01 or a substitute form providing equivalent liability coverage. If necessary, the policy shall be endorsed to provide contractual liability coverage with a minimum combined single limit for bodily injury and property damage of $1,000,000 per accident. The Seller's insurance coverage shall be primary insurance as respect the City. Any insurance, self insurance, or insurance pool coverage maintained by the City shall be excess of the Seller's insurance and shall not contribute with it. The Seller shall provide City and all Additional Insureds with written notice of any policy cancellation within two (2) business days of their receipt of such notice. Any payment of deductible or self- insured retention shall be the sole responsibility of the Seller. The Seller's insurance shall contain a clause stating that coverage shall apply separately to each insured against whom claim is made or suit is brought, except with respects to the limits of the insurer's liability. Insurance is to be placed with insurers with a current A.M. Best rating of not less than A:VII. Seller shall furnish the CITY with original certificates and a copy of the amendatory endorsements, including but not necessarily limited to the additional insured endorsement, evidencing the insurance requirements of the Seller before commencement of the work. XVI APPLICABLE LAW This Agreement shall be construed and interpreted in accordance with the laws of the State of Washington, and in the event of dispute the venue of any litigation brought hereunder shall be Clallam County. Page 14 MISCELLANEOUS AND SIGNATURES This Agreement and any Change Order may be signed in separate counterparts, each of which shall be deemed an original and all of which together will be deemed to be one original. Electronic signatures on this Agreement or on any change Order (or copies of signatures sent via electronic means) are the equivalent of handwritten signatures. In acknowledgement that the parties below have read and understood this Agreement and agree to be bound by it, each party has caused this Agreement to be signed and transferred by its respective authorized representative. Seller By:lr'i'L signature s. Name: Rick Dunn Title: Senior Engineer Phone: (503) 821 -7399 E -mail: rjdunnl@gmail.com Date: August 8` 2012 Mailing Address: Street: 300 N. 8 Street City /ST /ZIP: Aumsville, OR 97325 City of Port Angeles By: 1 DI Its signature Name: P _r Title: m nt_ci D r- f Phone: 3 6 -L( -4(03o ,3o rr E -mail: a 1 (Cd1,0 C('FvS Date: OF /o1cd2'0 (a- Mailing Address: Street: Po (30)( U SD City /ST/ZIP:_Pari I)A 9t3te Z Billing Contact: Street: )'D City /ST/ZIP: p 1■10✓bawwav they h qk A 4s3b1_ Page 15 EXHIBIT A. CUSTOMER DESIGNATED LOCATIONS Seller will provide Services benefiting the following locations "Customer- Designated Locations Table 3 Customer Designated Locations Location Name Physical Addres s Types) of Service(s) E. City Hall 321 E 5th Street Assessment Port Angeles, WA 98362 Design Implementation Page 16